Terms and Conditions


CONDITIONS OF SALE No responsibility is accepted for label designs whether designed by Eurolabels Ltd. (“The Company”) or produced to customer designs. Customers must ensure that any such designs do not infringe any copyright design or any other rights and will indemnify The Company against any cost, claims and demands resulting from any infringement of copyright, design or other rights of third parties. The customer is at liberty to accept or reject The Company’s recommendations as to materials or adhesives but, if an order is placed, the responsibility of The Company as to the suitability of the materials or adhesives shall thereupon be at an end and The Company will accept no responsibility of any nature for loss or damage caused by the use of these materials or adhesives.


VARIATIONS No variation of this agreement shall take effect unless made in writing and signed by all parties.


COST VARIATIONS Quotations are based on the current costs of production and are subject to amendments by The Company on or at any time after acceptance by the customer to meet any rise and fall in such costs. All Quotations are subject to errors and omissions.


VALUE ADDED TAX The Company will charge the appropriate amount of any value added tax whether or not this is included in the quotation or invoice.


PURCHASE ORDERS All purchase orders received by Eurolabels Limited are subject to written confirmation of acceptance.


PRELIMINARY WORK All work carried out by The Company whether experimental or otherwise at the customer’s request will be charged whether or not it is included in any quotation.


PROOFS Authors’ corrections including alterations in style or layout and the costs of additional proofs necessitated by such corrections will be charged in addition to any quotation. Proofs of all work may be submitted to the customer for approval and in that event, no responsibility will be accepted for any errors in them which are not corrected by the customer.


DELIVERY AND PAYMENT a) The property in the goods shall remain with The Company until the whole price has been paid, irrespective of whether the goods have been used or partially used. The Company shall be at liberty to cancel the contract and to recover possession of the goods at any time if the whole price has not been paid after it has become due. Any sum paid on account of the purchase shall be retained for The Company’s use. b) Work shall be accepted upon delivery or attempted delivery to the customer or upon notification to the customer that the work has been completed. Payment shall be due when the work is accepted or is deemed to be accepted by the customer and if the customer shall refuse to accept goods for storage reasons, The Company reserves the right to make a storage charge until the delivery is accepted by the customer. c) Should expedited delivery be agreed and necessitate overtime or additional costs, a charge in addition to any quotation may be made. d) Should work be suspended at the request of or through any fault of the customer for a period of thirty days, The Company shall be entitled to payment for any work carried out and materials specifically ordered. e) The Company will only accept the return of Standard Stock items ordered in error subject to the acceptance of an administration charge plus the cost of any carriage incurred, which will be invoiced at the cost to us.


VARIATIONS IN QUALITY Every endeavour will be made to deliver the correct quantity ordered but quotations are based upon allowing for margins of 10% for work in respect of either a shortage or excess of goods and such shortage or excess will be deducted from or charged on the invoice.


CLAIMS Claims in respect of damage, delay or partial loss of goods in transit must be made in writing to The Company to reach its Registered Office within ten days of delivery of the goods and claims for non-delivery must be made in a similar manner within fourteen days of the customer being notified that the goods have been despatched. Any other claims must be made in a similar manner within either ten days of either delivery or the alleged cause of the claim arising.


LIABILITY a) The Company shall not be liable for indirect loss of goods or claims by a third party occasioned by delay in completing work or from any loss to the customer arising from delays in transit. b) The Company shall not be responsible for any loss or damage of any nature whether direct or consequential arising from any defect or error in the goods or any delay or loss in delivery. c) Where work is alleged to be defective for any reason including negligence or error in production, The Company’s liability (if any) shall be limited to rectifying such defects.


STANDING MATTER a) Metal, film, glass and other materials used by The Company in the production of plates, cutting dies, filmsetting, negatives, positives and other similar equipment shall remain the exclusive property of The Company. b) Lithographic, photographic and other work effaced immediately the work is executed unless written arrangements are made to the contrary and if such arrangements are made, an additional charge may be made by The Company.


CUSTOMER’S PROPERTY Customer property and all property supplied by us or on behalf of the customer will be held, worked on, and carried at customer’s risk.


MATERIALS SUPPLIED BY CUSTOMER a) The Company reserves the right to reject any paper supplied or specified by the customer which The Company considers to be unsuitable for the work ordered. The additional cost incurred if materials are found to be unsuitable during production may be charged as an addition to any quotation. b) Quantities supplied by the customer must be adequate to cover normal spoilage.


GENERAL LIEN Without prejudice to other remedies, The Company shall in respect of all unpaid debts due from the customer in relation to this or any other matter, have a general lien on all goods and property in The Company’s possession (whether worked on or not) and shall be entitled on the expiration of fourteen days written notice to the customer to dispose of such goods and property as The Company thinks fit and shall apply the proceeds thereof towards such debts.


ILLEGAL MATTER a) The Company shall not be required to produce any matter which in its opinion is or may be illegal or of libellous nature. b) The Company shall be indemnified by the customer in respect of any costs and expenses arising out of any libellous matter produced for the customer or any infringement of copyright, patent, design or trademark.


FORCE MAJEURE Every effort will be made to carry out any contract but its due performance is subject to cancellation by The Company or such variation as it may find necessary as a result of it’s inability to secure labour, materials or as a result of any Act of God, War, Strike, Lockout or any other Labour Dispute, Fire, Flood, Drought, Legislation or other cause (whether in the foregoing class or otherwise) beyond its control.


LAW The construction validity and performance of the contract and all matters pertaining thereto shall be governed in all respects by English Law and the customer shall accept service of any writ of summons or other process in any such action at any place where it carries on business notwithstanding that it may be outside the jurisdiction of the English Courts.


ACCCEPTANCE The estimate is an invitation to treat only and The Company cannot enter into a contract with the customer until The Company accepts the customer’s order. The estimate is based on these conditions and any special conditions set out or referred to in the estimate. Any order given by the customer in relation to this estimate can only be accepted by The Company on the basis of such conditions and written or oral acceptance of the customer order by The Company shall be deemed to be on the basis of such conditions and not otherwise.


OVERDUE ACCOUNTS If any account due from the customer in relation to this or any other matter is in arrear and unpaid for thirty days from due date for payment then without prejudice to other remedies The Company shall be entitled to cease work in relation to this matter without any further liability to complete it. In this event, The Company will be entitled to payment of all reasonable charges in respect of work done or goods supplied to the date of cessation. Please note all accounts beyond our credit terms will be passed to our debt collector, Sinclair Goldberg Price Ltd. All accounts, without exception, will be subject to a surcharge of 15% plus VAT. These accounts will also be subject to any other legal costs incurred in obtaining settlement.


CARBONIZED STATIONERY Complaints regarding the sensitivity of work incorporating carbon backed tissue, carbonized paper, hot or cold sport carbon patches, NCR coated paper or other such giving carbonized results must be made in writing to The Company’s Registered Office within ten days of the delivery of the goods.


SEO MONITORING For Search Engine Optimisation purposes we monitor the source of traffic to our site. This helps us to establish any necessary changes required and improve our website whilst providing a great experience for our visitors. To do this we use Google AdWords' free conversion tracking feature on key area on the website like order conformation emails.